How do I book an appointment?
The best way to make an appointment is online. If the site doesn't allow you to book, this means no appointments are available for the time or day you are requesting. In this case, you may email me with your appointment request and I will respond as soon as possible. I will do my best to accommodate you.

Do you accept walk-ins?
Because of tight scheduling walk-ins are not accepted. Please check appointment availability online or email me if you are seeking same-day services. I will respond as soon as I can.

What is the best way to contact you?
Email is the preferred method of contact. Smooth and Sassy is a self-ran business and phone calls/voicemails may not be answered as frequently.

What is the difference between hard wax and soft wax?
Hard wax is a very gentle wax that only adheres to the hair, whereas soft wax adheres to both the skin and the hair. I use hard wax for all sensitive areas of the body (bikini regions, face and underarms) and soft wax for non-sensitive areas (arms, legs, back).

What is the difference between a Basic Bikini, Extended Bikini and Brazilian wax?
A Basic Bikini removes only the hair around the panty line and not above. An Extended Bikini goes in about 3 fingers from the panty line and across the top. A Brazilian removes all hair around and within the panty lines, including the buttocks. A "landing strip" may be left behind if desired.

I'm on my period. Can I still be waxed?
Yes! It is perfectly safe to wax while on your period. If you are seeking wax services in areas other than your upper body, I just ask that clients wear a tampon during their service.

I can't make my appointment. What do I do?
I have a 24-hour cancellation policy. I charge 50% of the full service price for no-shows and last minute cancellations. I understand that life throws us all curve balls so please email me as soon as possible so I can work with you.